Privacy, explained clearly
How WonderClaus approaches information, parent choice, and thoughtful personalization across the experience.
Effective August 18, 2026
WonderClaus is designed as a family Christmas entertainment experience. Because children may participate in interactive experiences, WonderClaus is committed to collecting as little child-related personal information as reasonably necessary and giving parents meaningful control over that information.
WonderClaus is designed as a family Christmas entertainment experience. Because children may participate in interactive experiences, WonderClaus is committed to collecting as little child-related personal information as reasonably necessary and giving parents meaningful control over that information.
WonderClaus accounts, purchases, scheduling, personalization, and consent are handled by parents or guardians. Children are not permitted to create independent WonderClaus accounts or provide their own contact or payment information.
Depending upon the services selected, WonderClaus may collect the parent or guardian's name, email address, account information, payment transaction information, purchased products and experiences, reservation information, customer-support communications, and device/browser/security/basic website analytics information. Payment-card information may be processed directly by the applicable payment provider rather than stored by WonderClaus.
A parent may provide limited information used to personalize an experience, including the child's first name, age or age range, preferred character, preferred language, Christmas interests, Christmas wishes, accomplishments or acts of kindness, and information selected by the parent for inclusion in a personalized letter or certificate. WonderClaus should not require more child information than reasonably necessary for participation.
During a live character experience, WonderClaus and its service providers may process spoken audio to recognize what the participant says, generate an appropriate response, produce synthetic speech, and animate the selected character. Before launch, WonderClaus must accurately disclose whether raw audio is retained, whether transcripts are created, how long they are retained, which vendors receive the information, whether information is used for model training, whether optional recordings can be disabled, and how parents request deletion.
Information may be used to provide purchased WonderClaus experiences; personalize character conversations; generate purchased letters and certificates; schedule and manage visits; provide customer support; process transactions; prevent fraud and abuse; maintain platform security; comply with legal obligations; and improve the service using appropriately protected information. Child-related personal information should not be used for behavioral advertising.
WonderClaus may use third-party providers for AI conversation, speech recognition, voice synthesis, avatar animation, hosting, payments, email, security, and related infrastructure. Before launch, WonderClaus should identify each provider that receives child-related personal information, document why access is necessary, review contractual privacy/security protections, and accurately disclose required information to parents.
Where required by law, WonderClaus will obtain verifiable parental consent before collecting, using, or disclosing personal information from a child. The consent process should occur before the child begins the applicable interactive experience.
Subject to applicable law, parents may request to review personal information collected from their child, correct appropriate information, request deletion, withdraw consent, prevent further collection or use, and obtain information about WonderClaus's privacy practices. Withdrawal of consent may prevent continued use of features requiring the affected information.
WonderClaus should retain child-related personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, meet legitimate operational/legal requirements, and resolve transactions. Specific retention periods should be documented before launch, and information should be securely deleted when no longer reasonably necessary.
WonderClaus will use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These should include appropriate access controls, encrypted transmission, secure credential management, vendor controls, monitoring, backups, and restrictions on employee/contractor access.
WonderClaus should not sell children's personal information or use children's personal information for targeted behavioral advertising. Advertising pixels, session replay, analytics, or similar technologies on child-facing portions of the service should receive legal/privacy review before implementation.
If WonderClaus becomes available outside the United States, additional privacy requirements may apply. Different jurisdictions may impose different parental-consent ages, data-processing requirements, notices, international-transfer restrictions, and individual rights. Supported countries should be determined before worldwide launch and appropriate jurisdiction-specific controls implemented.
Parents may contact WonderClaus concerning privacy, consent, access, or deletion at: WonderClaus — NextView Digital Ventures LLC, 5200 Dallas Hwy, Suite 200 #164, Powder Springs, GA 30127.
